RAVAS iJack Electric Pallet Jack with Scale – Legal for Trade, 2600 & 4000 lb Capacity

The RAVAS iJack Electric Pallet Jack with Scale is a fully powered, Legal for Trade weighing solution designed for logistics, manufacturing, and warehouse operations. This motorized pallet jack scale combines electric drive and lift with a high-accuracy digital scale system, allowing operators to move and weigh loads in one seamless step — eliminating floor scale stops, increasing efficiency, and reducing operator fatigue. Available in both 2,600 lb and 4,000 lb capacities, the iJack is engineered for businesses that need fast, compliant weight capture during material handling workflows.

Built around a long-life lithium-ion battery, the iJack features Wi-Fi, USB, and RS232 connectivity for ERP/WMS integration, along with ergonomic controls, an electromagnetic brake, and a butterfly throttle for safe and easy operation. For teams upgrading from manual jacks or traditional forklift scale systems, the iJack offers a clear ROI through improved throughput and digital process integration. Every model is NTEP-certified and Legal for Trade, making it suitable for commercial billing, fulfillment, and any application involving weight-based transactions.

Key Features & Benefits

- Integrated scale with ±0.1% accuracy for reliable on-the-go weighing

- Ergonomic handle design with dual butterfly controls for effortless operation

- Compact chassis ideal for tight warehouse spaces and retail environments

- Electromagnetic braking system for safety and load control

- Rechargeable lithium-ion battery for long run times and fast recharging

- Wi-Fi connectivity for seamless data transfer to warehouse management systems

- Compatible with RAVAS WeightsApp for real-time weight tracking and documentation

- NTEP certified option for applications requiring legal-for-trade weights

- Durable construction for daily industrial use

iJack-40 Exclusive Features

- Higher load capacity – up to 4,000 lbs (vs. 2,600 lbs on iJack-26)

- Bluetooth connectivity in addition to Wi-Fi

- Slightly larger fork dimensions for handling bulkier loads

- Heavier-duty frame for enhanced durability in high-load environments

 

Specifications

 

Shipping & Delivery

Orders are typically processed within 1–2 business days. Once your order has been confirmed, we will arrange freight shipping and provide tracking details when available.

Estimated shipping time within the continental U.S. is 10-12 business days from the date of dispatch. Delivery times may vary depending on location, carrier availability, and stock status.

If you have specific delivery requirements or questions about shipping arrangements, please contact us by phone or email prior to placing your order.

 

Returns

RAVAS Product Return Policy
This return policy applies specifically to products supplied by the brand RAVAS and should be read alongside our General Return & Exchange Policy. Where any terms differ, the conditions below will apply exclusively to RAVAS items.

Return Eligibility – Key Differences Apply
While the general return policy allows for returns within 30 days of delivery, RAVAS requires that returns be initiated within 30 days of the shipment date, not delivery.

Additionally, please note the following exceptions to our general return eligibility:

- Orders totaling $10,000 or more are not eligible for return.
- Used, damaged, or obsolete products cannot be returned, even if within the return window.
- All items must be in re-saleable condition, which will be confirmed by RAVAS upon inspection.

Return Authorization – Mandatory RMA Requirement

Unlike our general policy, where returns may be initiated through TitanScale, RAVAS returns must be authorized directly through RAVAS. Customers must obtain a Return Materials Authorization (RMA) number before shipping.

To request an RMA, contact RAVAS USA, INC. at 330-425-3092, and be ready to provide:

- The original invoice or sales order number

- Item numbers and quantities

- Reason for the return

- Contact information for the return co-ordinator

Important: The RMA number must be clearly marked on all shipping cartons and documentation. Returns sent without an RMA may be refused or returned at your expense.

Shipping and Restocking – Variations from General Policy
While TitanScale generally covers return shipping and does not apply restocking fees, the following RAVAS-specific conditions override those terms:

• Customers are responsible for all return freight charges.
  
  

• Freight charges are not refundable.
  
  

• Accepted returns may be subject to a minimum 25% restocking fee, based on the order total.
  
  

• RAVAS may apply additional charges for any damage found during inspection.
  
  

• Items deemed non-creditable after inspection will be returned to the customer at their expense.
  
  

Non-Returnable Items – Additional Restrictions Apply
The following RAVAS items are non-returnable under any circumstances, which is a stricter condition than our general policy:

• Custom Orders
  
  

• Special Orders
  
  

• Class III Scales with a 48" front plate width
  
  

• Class IV Scales
  
  

           Bar Mount Scales

Warranty

At Titan Scale USA, we distribute high-quality RAVAS weighing systems and accessories. All warranty coverage for these products is provided by the original manufacturer, RAVAS USA, INC. The following outlines the official RAVAS Warranty Policy, which applies to all qualifying RAVAS-manufactured equipment.

Standard Warranty Coverage

- RAVAS warrants all equipment they manufacture for a period of 12 months from the shipment date against defects in materials and workmanship.

- This warranty applies only to the original owner of the equipment.

- Warranty coverage is limited to the repair or replacement of defective parts at the sole discretion of RAVAS.

- RAVAS will cover shipping and handling charges for warrantable claims.

Exclusions and Limitations

The warranty does not cover the following:

- Electronic products (e.g., computers, printers, scanners, specialty indicators) not manufactured by RAVAS — these are covered only by the original manufacturer’s warranty.

- Failures resulting from incorrect installation, calibration, or operation outside of the provided manuals.

- Intentional or unintentional misuse or damage not caused by manufacturing defects.

- Any unauthorized repairs or modifications will void the warranty.

- No other warranties, express or implied, are provided. All implied warranties of merchantability or fitness for a particular purpose are disclaimed.

- RAVAS is not liable for punitive, special, or consequential damages, or for any amount exceeding the purchase price of the defective product.

Warranty Service Process

- All warranty work must be pre-authorized by RAVAS.

- Warranty repairs will be performed by a RAVAS technician or a certified scale technician dispatched by RAVAS.

- A valid Return Materials Authorization (RMA) number is required for all warranty claims. (See our Returns Policy for details.)

- No warranty claim will be processed without a valid RMA number and authorized Service Work Ticket.

Product Returns for Warranty Repair

If the product must be returned to RAVAS USA in Twinsburg, Ohio:

- RAVAS will coordinate the return shipment.

- The customer is responsible for securely packaging the product for return.

- Once repaired, RAVAS will handle the return shipment to the customer.

A warranty claim will be considered complete and closed once the service work receives a “Pass” designation in Section 7 of the RAVAS Service Work Ticket.

Need Warranty Support?

For any warranty-related inquiries or to begin a claim, please contact RAVAS Technical Support directly at (330) 425-3092.

Product Sheets

iJack-26 Manual

iJack-40 Manual