Cardinal Echelon EH Floor Scale with 185 Indicator – NTEP, 5K–10K lb

The Cardinal EH Series Floor Scale with 185 Indicator is engineered for high-precision industrial weighing in demanding environments like shipping, freight handling, and manufacturing. Constructed with a heavy-duty carbon steel tread plate platform and NTEP-certified shear beam load cells, this legal-for-trade scale delivers dependable accuracy even under constant daily use. The included Cardinal 185 indicator features a large, easy-to-read LCD display and supports multiple weighing units, making it ideal for fast-paced operations where visibility and usability matter.

Available in capacities of 5,000 or 10,000 lb and platform sizes up to 5x5 ft, the EH Series is designed to accommodate a wide range of palletized loads and industrial equipment. Optional ramps and pit frames offer installation flexibility, while the 185 indicator supports RS232 output for seamless data transfer to external systems. Whether you're upgrading warehouse equipment or outfitting a new logistics operation, this scale delivers the durability, legal compliance, and performance trusted by professionals across the U.S. manufacturing and distribution sectors.

Key Features:

• NTEP Certified (Legal for Trade)
  
  

• Includes Cardinal 185 Digital Indicator (LCD Display)
  
  

• Platform sizes: 4x4 ft, 4x5 ft, 5x5 ft
  
  

• Capacities: 5,000 lb and 10,000 lb
  
  

• Heavy-duty steel tread plate deck
  
  

• Optional ramps, pit frames, and printer interfaces
  
  

• Made in USA

Technical Specifications

Shipping & Delivery

Orders are typically processed within 1–2 business days. Standard shipping timelines range from 5–10 business days depending on the destination and product configuration. For larger freight shipments, delivery times may vary slightly based on carrier availability and location. Tracking information will be provided as soon as your order ships.

If you have questions about delivery timeframes or need assistance selecting the right configuration for your needs, our team is always available to help — feel free to call us for advice or additional information.

Returns

This return policy applies specifically to products manufactured by Cardinal Scale and is an extension of our general Return Policy. Please review the Cardinal-specific terms below.

Step 1: Contact Titan Scale USA

All return requests for Cardinal products must begin by contacting Titan Scale USA. Please do not contact Cardinal Scale directly unless instructed.

To initiate a return, contact us at:

• Email: sales@titanscaleusa.com
  
  

Please include:

• Your original order number
  
  

• A brief explanation of the reason for return
  
  

• Photos if the item is damaged or defective
  
  

We will guide you through the next steps and coordinate with Cardinal Scale if a return is approved.

Return Authorization (RA)

If the return is approved, we will request a Return Authorization (RA) number from Cardinal Scale on your behalf. This RA number:

• Must be clearly written on the outside of the return packaging, or
  
  

• Affixed using the RA shipping label provided in the confirmation email
  
  

All returned items must:

• Be unused and in resellable condition (unless defective)
  
  

• Be securely packaged in the original packaging or equivalent protective packaging
  
  

Restocking Fees

• A 25% restocking fee applies to all non-defective returns
  
  

• A 10% restocking fee may apply if a re-order of greater value is placed at the time the RA is issued
  
  

• Items must be returned in good condition and appropriately packaged to qualify for the reduced fee
  
  

Additional Notes

• Returns made based on technical support recommendations are still subject to standard packaging and restocking requirements
  
  

• Whether an item qualifies as defective due to a manufacturing issue is determined solely by Cardinal Scale’s Quality Assurance team
  
  

For any questions or to begin a return, please contact Titan Scale USA using the details above.

Warranty

Cardinal Scale – Limited Manufacturer Warranty

At Titan Scale USA, we stand behind the quality of every product we sell. However, please note that warranty coverage is provided directly by the manufacturer, in this case Cardinal Scale Manufacturing Company, and is subject to their specific terms and conditions outlined below.

If you purchased a Cardinal Scale product from us, you are covered under Cardinal’s manufacturer warranty, not a Titan Scale USA warranty.

Warranty Overview

Cardinal Scale Manufacturing Company warrants its products against defects in materials and workmanship. Coverage terms vary depending on the product type.

Key Conditions of Warranty Coverage

This warranty applies only to the original purchaser of the product. The warranty period begins on the date of shipment from Cardinal Scale. Equipment must be installed and continuously maintained by an authorized Cardinal or Belt-Way dealer. It must also be properly grounded in accordance with Cardinal’s specifications.

The warranty becomes void if the equipment has been tampered with, defaced, or modified without Cardinal’s written approval, or if the serial number is missing, altered, or illegible.

Damage occurring during transit is not covered by the warranty. Claims for transit damage must be filed directly with the shipping carrier.

Warranty Coverage by Product Type

Hydraulic load cells include a lifetime limited warranty for damage caused by water, lightning, and voltage surges. This applies only to the hydraulic load cell structure itself and does not include pressure transducers, rubber seals, o-rings, or wiring. These load cells also carry a 10-year prorated warranty.

Scale structures are covered by a 1-year warranty.

Components constructed from stainless steel are covered under warranty.

Devices must be rated NEMA 4 or higher, or have an equivalent IP rating, to qualify for coverage.

For PSC models, warranty coverage applies only to agricultural installations on farms of up to 3,000 acres. LSC models are not subject to this acreage limitation.

Load cell kits must be installed in strict accordance with Cardinal Scale’s installation instructions. Failure to follow these instructions will void the warranty.

Warranty Exclusions

The following items and conditions are not covered under this warranty:

Consumables and expendable parts, or any product damage caused by abuse, improper voltage, overloading, theft, fire, water, prolonged storage or exposure while in the purchaser’s possession, or acts of God.

Peripheral equipment not manufactured by Cardinal is not covered. These items are typically covered by the original equipment manufacturer’s warranty.

Consequential damages, such as loss of profit, delays, or additional expenses, are not covered. Cardinal’s liability is limited to the specific terms of this warranty.

This warranty replaces all other express or implied warranties, including warranties of merchantability or fitness for a particular purpose. It applies only to products installed within the 48 contiguous United States and Canada.

Paint and surface coatings are excluded due to environmental variability.

Do not cut load cell cables before returning a product for warranty or credit, as doing so will void the warranty.

Software is warranted only for performing the functions described in the software manual or Cardinal’s proposal. The software warranty does not cover hardware. Any hardware-related coverage is provided by the hardware vendor.

The software warranty does not apply to integration issues involving third-party hardware.

Software upgrades are not included unless purchased separately.

Need Warranty Support?

If you purchased a Cardinal product from Titan Scale USA and need to request warranty assistance, please contact us first.

Email: sales@titanscaleusa.com

We’ll guide you through the process and help initiate your claim with Cardinal Scale.

Manuals

Echelon Setup Manual (pdf)

Cardinal Floor Scales Guide (pdf)