Cardinal EB-185 Digital Bench Scale – Legal for Trade, 15 to 300 lb Capacities

The Cardinal EB-185 Bench Scale is a compact, digital Legal for Trade solution designed for reliable performance in shipping, warehousing, food processing, and light industrial applications. Built with a stainless steel base and column, and equipped with a bright backlit LCD indicator, it delivers high visibility and consistent accuracy in demanding work environments.

This model supports flexible operation with both AC power and battery options, and includes RS-232 output for data transmission to printers or systems. Its NTEP Certified design and IP66-rated indicator make it ideal for commercial weighing tasks where compliance and durability matter.

Ideal For

– Shipping and receiving stations
– Warehouse floor weighing
– Food prep and light washdown environments
– Small manufacturing and packaging lines
– Farmers markets and portable weigh stations

Features

- Legal for Trade (NTEP Certified) for commercial weighing applications
- Stainless steel scale base, column, and mounting bracket
- ABS plastic indicator enclosure with 6-digit, 1.0" high backlit LCD
- Choice of 12" x 10", 16" x 14", or 24" x 20" platforms
- Capacities from 15 lb to 300 lb, with high-precision readability
- RS232 bi-directional communication port standard
- Operates on six AA batteries or 100-240V AC adapter (included)
- 7-key membrane keypad with easy-to-use functions (ON/OFF, TARE, UNITS, PRINT, etc.)
- Designed and manufactured in the USA
- Fully compliant with Measurement Canada and OIML certifications

Technical Specifications

Shipping & Delivery

Orders for Cardinal products are typically processed within 1-2 business days. Once your order has been confirmed and dispatched, the average delivery timeframe is 5-10 business days, depending on your location and the specific product configuration.

For larger freight shipments or orders requiring special handling, delivery times may vary slightly based on carrier availability and destination.

If you have any questions about delivery timeframes or require specific shipping information before placing your order, we strongly recommend calling us in advance. Our team is happy to assist with any special requirements or provide tailored delivery estimates based on your needs.

Returns

Step 1: Contact Titan Scale USA
All return requests for Cardinal products must begin by contacting Titan Scale USA. Please do not contact Cardinal Scale directly unless instructed.

To initiate a return, contact us at:
Email: sales@titanscaleusa.com

Please include:
- Your original order number
- A brief explanation of the reason for return
- Photos if the item is damaged or defective

We will guide you through the next steps and coordinate with Cardinal Scale if a return is approved.

Return Authorization (RA)
If the return is approved, we will request a Return Authorization (RA) number from Cardinal Scale on your behalf. This RA number:
- Must be clearly written on the outside of the return packaging, or
- Affixed using the RA shipping label provided in the confirmation email

All returned items must:
- Be unused and in resellable condition (unless defective)
- Be securely packaged in the original packaging or equivalent protective packaging

Restocking Fees
- A 25% restocking fee applies to all non-defective returns
- A 10% restocking fee may apply if a re-order of greater value is placed at the time the RA is issued
- Items must be returned in good condition and appropriately packaged to qualify for the reduced fee

Additional Notes
- Returns made based on technical support recommendations are still subject to standard packaging and restocking requirements
- Whether an item qualifies as defective due to a manufacturing issue is determined solely by Cardinal Scale's Quality Assurance team

Warranty

Cardinal Scale - Limited Manufacturer Warranty

At Titan Scale USA, we stand behind the quality of every product we sell. However, please note that warranty coverage is provided directly by the manufacturer, in this case Cardinal Scale Manufacturing Company, and is subject to their specific terms and conditions outlined below.

If you purchased a Cardinal Scale product from us, you are covered under Cardinal's manufacturer warranty, not a Titan Scale USA warranty.

Warranty Overview
Cardinal Scale Manufacturing Company warrants its products against defects in materials and workmanship. Coverage terms vary depending on the product type.

Key Conditions of Warranty Coverage
This warranty applies only to the original purchaser of the product. The warranty period begins on the date of shipment from Cardinal Scale. Equipment must be installed and continuously maintained by an authorized Cardinal or Belt-Way dealer. It must also be properly grounded in accordance with Cardinal's specifications.

The warranty becomes void if the equipment has been tampered with, defaced, or modified without Cardinal's written approval, or if the serial number is missing, altered, or illegible.

Damage occurring during transit is not covered by the warranty. Claims for transit damage must be filed directly with the shipping carrier.

Warranty Coverage by Product Type
- Hydraulic load cells include a lifetime limited warranty for damage caused by water, lightning, and voltage surges.
- Scale structures are covered by a 1-year warranty.
- Components constructed from stainless steel are covered under warranty.
- Devices must be rated NEMA 4 or higher, or have an equivalent IP rating, to qualify for coverage.
- Load cell kits must be installed in strict accordance with instructions or coverage may be voided.

Warranty Exclusions
- Consumables, damage due to abuse or improper voltage, weather or water exposure, and acts of God.
- Third-party equipment not made by Cardinal.
- Consequential damages, loss of profits, delays, or integration issues with non-Cardinal products.

Resources

EB-185 Guidebook (PDF)